Terms and Conditions

Welcome to MSME Udyog Aadhar (referred to as “we,” “us,” or “our”). By using our website, msmeudyogaadhar.org, and our services, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.


Effective Date: 1 November 2024
Website: https://msmeudyogaadhar.org/
Email: info.msmehelp@gmail.com
Contact Number: +91 7739300445


1. Introduction

Welcome to msmeudyogaadhar.org, a private consultancy platform offering assistance for Udyam (MSME) registration, updates, and certificate download services. By accessing or using our website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and our Return & Refund Policy.
If you do not agree with any part of these terms, please do not use our website or services. These Terms govern your relationship with msmeudyogaadhar.org, including all transactions, communications, and services offered through the website.


2. Nature of Services

  • msmeudyogaadhar.org is not a government website. We are an independent private consultancy that assists users in completing MSME (Udyam) registration and related processes. Our Service is Chargeable according to consultancy Where you want to registration or update or Download Udyam Aadhaar Certificate.
  • Our consultants guide applicants through documentation, application preparation, and submission to the official Udyam Registration Portal (operated by the Government of India).
  • We charge a service fee for our professional consultancy support, document review, and submission assistance.
  • The final decision, approval, or rejection of your MSME/Udyam application is solely at the discretion of the Government of India.

3. Eligibility

By using our services, you confirm that you:

  • Are an Indian citizen or an authorized representative of a business entity in India.
  • Are at least 18 years of age.
  • Possess valid Aadhaar and business documents necessary for MSME registration.
  • Will use this website in compliance with all applicable Indian laws.

4. User Responsibilities

When submitting an application through our website, you agree to:

  1. Provide Accurate Information:
    All details shared with us — including business name, Aadhaar number, PAN, contact number, and business type — must be true and correct.
  2. Respond Promptly:
    Our representatives may contact you within 24 hours of order placement. Failure to respond to verification calls, emails, or WhatsApp messages may delay processing.
  3. Use Legal Documents Only:
    Upload only genuine and valid documents. Submitting forged or fake documents will result in cancellation without refund and may attract legal action.
  4. Avoid Misuse of Services:
    You must not misuse our portal for unlawful purposes or attempt to interfere with its operation, security, or data integrity.

5. Service Process

  1. Step 1: The user submits an online form with basic business information and makes payment for consultancy services.
  2. Step 2: Our representative contacts the user within 24 hours for document verification and additional details.
  3. Step 3: After confirmation, our team processes the registration/update on the official Udyam portal.
  4. Step 4: Once approved, the Udyam Certificate is emailed or sent via WhatsApp to the user.

Typical processing time: 24 – 72 working hours, subject to government portal response.


6. Service Fees and Payment

  • All prices and service fees displayed on msmeudyogaadhar.org are inclusive of applicable taxes unless stated otherwise.
  • Payments can be made using secure online gateways (credit/debit cards, UPI, net banking, etc.).
  • Once payment is confirmed, a representative will initiate the verification and filing process.
  • No refunds are applicable after 24 hours of payment or once the application is submitted, as per our Return & Refund Policy.

7. Refund and Cancellation Terms

Please refer to our Return & Refund Policy, which forms an integral part of these Terms.
In summary:

  • Cancellations are allowed within 24 hours of payment, provided processing has not begun.
  • After 24 hours or once the application is initiated, no refund will be issued.
  • Refunds, if approved, are processed within 7 – 10 working days to the original payment method.

8. No Guarantee of Government Approval

While our consultancy team ensures accuracy and timely submission, approval of Udyam registration is fully controlled by the Government of India’s official system.
We cannot guarantee:

  • Approval of every application;
  • Processing timelines on the government server;
  • Acceptance of corrections or updates; or
  • The issuance of certificates in cases where applicant details do not match Aadhaar or PAN records.

Any rejection due to incorrect information, mismatch, or system error does not entitle the user to a refund.


9. Intellectual Property Rights

All content on this website — including logos, text, graphics, icons, layout, and design — is the property of msmeudyogaadhar.org or its licensors and protected under the Copyright Act 1957 and other applicable laws.
You may not copy, reproduce, distribute, or modify any content without prior written permission from us.


10. Prohibited Activities

You agree not to:

  • Submit false or misleading information;
  • Use another person’s identity or documents;
  • Attempt unauthorized access to our systems;
  • Upload malicious code, viruses, or harmful software;
  • Copy or scrape website data for commercial use;
  • Use this site for fraudulent or illegal purposes.

Violations may lead to suspension of services and legal action under the Information Technology Act 2000.


11. Limitation of Liability

To the fullest extent permitted by law, msmeudyogaadhar.org and its representatives shall not be liable for:

  • Any delay, error, or rejection from the government portal;
  • Losses arising from incorrect user information;
  • Technical failures or downtime of the Udyam portal;
  • Indirect, incidental, or consequential damages; or
  • Misuse of data caused by third-party systems beyond our control.

Our total liability in any case shall not exceed the amount paid by the user for that particular service.


12. Disclaimer

  • msmeudyogaadhar.org is a private consultancy website, not a government agency.
  • The official government site for MSME registration is https://udyamregistration.gov.in/.
  • We offer document filing and advisory assistance only.
  • By using our services, you acknowledge that your application will be filed through the official government portal but managed by our consultancy team on your behalf.

13. Privacy Protection

We respect your privacy. All personal data and documents are collected solely for processing your application and are not shared with unauthorized third parties.
For full details, please refer to our Privacy Policy page.


14. Communication and Support

  • After submitting your details, our consultancy representative will reach out within 24 hours by call, WhatsApp, or email.
  • Please ensure that your contact number and email address are active and correct.
  • For all queries related to registration, payment, or status updates, contact our support team: Email: info.msmehelp@gmail.com
    Phone: +91 7739300445
    Hours: Monday – Saturday, 10 AM – 7 PM

15. Governing Law and Jurisdiction

These Terms and any disputes arising from them are governed by the laws of India.
All legal matters or claims shall be subject to the exclusive jurisdiction of the courts located in Patna, India.


16. Indemnification

You agree to indemnify and hold harmless msmeudyogaadhar.org, its employees, and consultants from any claims, damages, liabilities, or expenses arising out of:

  • Breach of these Terms;
  • Misuse of our services;
  • Submission of incorrect or fraudulent information; or
  • Violation of any applicable laws or third-party rights.

17. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, government actions, internet outages, or system malfunctions.


18. Termination of Services

We reserve the right to suspend or terminate any user account or service without prior notice if we believe the user has violated these Terms or engaged in fraudulent activity.

Upon termination:

  • You must immediately cease using the website; and
  • All outstanding dues become payable.

19. Changes to Terms

We may revise or update these Terms from time to time without prior notice.
Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes signifies your acceptance of the revised Terms.


20. Contact Details

For any concerns, legal queries, or feedback regarding these Terms, please contact:

Website: https://msmeudyogaadhar.org/
Email: info.msmehelp@gmail.com
Phone: +91 7739300445
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM


21. Entire Agreement

These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and msmeudyogaadhar.org concerning your use of our services.
No other oral or written communication shall modify these terms unless formally signed by both parties.


22. Acceptance

By using this website, submitting your information, or making any payment, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
You also confirm that you are legally authorized to act on behalf of the business entity you represent.


Final Note

At msmeudyogaadhar.org, we believe in transparency, reliability, and customer satisfaction.
Our consultancy team works diligently to help you obtain or update your Udyam (MSME) certificate smoothly and quickly.
These Terms ensure fair use, mutual respect, and a clear understanding of responsibilities for both our consultancy and our valued clients.